![]() ![]() ![]() IMPORTANT: These videos pertain to products that use the Night Owl Connect App, including the following series: C20, C20X, C50X, C50XFR, C80XFR, HC20X, IC8, WG4 and WNVRC20. Manage your Device One stop shop View device details in one location. This web portal makes managing your devices easy. For ALL other Night Owl devices using different mobile apps, please create an account. Next, you must agree to the terms and conditions to use the App. If you have already created a Night Owl Protect account, simply log in using your existing credentials. Currently, some products are not compatible with Wi-Fi signals of 5Ghz or above. If your order was sold by Amazon and its within 30 days, we recommend contacting Amazon support and they will be able to either process a return, replacement or refund as needed.Click on any of the topics below to go to a video. NOTE: Before you continue with the initial setup of the Night Owl Connect App and product pairing, ensure that your Wi-Fi router is transmitting signals at 2.4Ghz band. Step 3: System Conguration 2a 2b Log in to the app. Create and verify your Night Owl Protect account. CMS (Control Management Software) lets you access your Night Owl Protect device from the convenience of your computer. If you already have an account skip to Step 3. Login Issues section which can answer your unresolved problems and equip you. Step 2: Download Night Owl Protect If youre a First Time User, download Night Owl Protect from the App Store or Google Play Store onto your Smart Device. Please note you can click on the sellers name from this screen to see their contact information. Protect Account owl night security camera install system Night Owl Security. Click the button below, log in with your existing credentials, and discover several new patient management features and a fresh new look. ![]() Find your order and go into your Order Details screen and look for where it says " Sold By:" Is it, Night Owl SP, Elite Techtronics or someone else? If you see anything other than Amazon, Night Owl or Elite Techtronics in the " Sold By:" section make sure to reach out to that seller for assistance as we don't have any information about the order. We have recently made updates to the NightOwl provider portal. You can access your Amazon order history from this link -. This tool is for resetting your DVR / NVR password ONLY It DOES NOT reset the App’s password. There are also third party sellers who list and sell products on. DO NOT call for Technical Support To protect your account’s privacy, you MUST complete the following steps ONLINE, ONLY Your DVR / NVR MUST be connected to a TV / Monitor, and you MUST be in front of the DVR / NVR. ![]() When you purchase a product on Amazon, that doesn't necessarily mean that Amazon sold you the product. This tool is for resetting your DVR / NVR password ONLY It DOES NOT reset the App’s password. ![]()
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